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71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to select a medical professional or an attorney.
Young people (age 18-35) are even more inclined to work with an expert based on online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
90 Percent Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
70 Percent Of Customers Prefer To Learn About A Business Through Posts And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read client reviews, agree that it increases their buying confidence.
Organizations use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
77% Of Buyers Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
Reviews Published On Twitter Can Grow Online Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
89% Of Shoppers Choose To Read Reviews Using Their Mobile Phones
Be it by means of an app or a mobile internet browser, customers prefer to read reviews on their mobile phones.
Source: Statista
98% Of Yelp's Browsers Bought From A Business They Found On The Website
Generally, 142 million consumers check out Yelp every month. This is as great a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management stats indicate a company's reputation does not affect just the customers. Prospective team members also look at scores and read reviews.
Source: Deloitte
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, individuals devote more than 5 times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
Only 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of companies in fact utilize them.
Although we now understand why consumer reviews are so powerful, a lot of businesses obviously do not.
Source: LsaInsider
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who focus on the variety of reviews is presently at 46%.
Source: Brightlocal