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15% Of People Do Not Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15% of potential consumers won't even think about working with a business they can't discover opinions about.
Source: Statuslabs
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our buying preferences.
According to social reviews data, Facebook affects more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics expose that four out of five users are likely to trust a local business.
Source: RevLocal
Software Reviews Influence Over 98% Of All Buyers
18 percent of software purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.
Reviews and ranking data reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
74% Of Regional Companies Have At Least One Google Review
One review is far from enough to improve your site's SERP ranking.
Taking a look at online rankings stats, we discovered that a business requires to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star score is the first thing customers see. Still, users take notice of other aspects as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of USA consumers.
Source: Statista
The Average Review Word Count Has Become 65% Much Shorter Since 2010
In the present day reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they realize the enormous effect user scores have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
82 Percent Of Consumers Visit Review Sites Because They Want To Purchase A Service Or An Item And Wish To Get The Facts About The Businesses Products And Services.
Users come because they have actually already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
USA Shoppers View "Product Performance" To Be The Most Helpful Information In Product Reviews
When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
Online Product Reviews About An Item Can Boost Its Conversion Rate By A Whopping 270 Percent
User review stats show the purchase likelihood for an item with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
89% Of Clients Read A Companies Feedback To Reviews
Not only do most customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of consumer reviews stay without a response. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Stats reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'always' or 'really frequently'.
Source: Trust You