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98% Of Yelp's Visitors Bought From A Business They Discovered On The Site
Usually, 142 million consumers visit Yelp each month. This is as great a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses actually utilize them.
Although we now understand why consumer reviews are so powerful, the majority of businesses apparently do not.
Source: LsaInsider
Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Considering that the vast bulk of customers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read much more reviews to get an idea of how business is actually doing. Don't depend on that statistic alone.
Source: Brightlocal
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the massive impact user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
As of late reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
73 Percent Of Consumers Think Customer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with ratings alone.
Customer reviews make the stats appear more genuine which is what the would-be consumers are looking for. Practically a 3rd of customers state written reviews are the only function that makes them think the websites' reviews are relevant and helpful.
Source: Fan and Fuel
90% Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
70 Percent Of Consumers Choose To Learn About A Business Through Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, however it's worth attempting a different approach too. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
82% Of Customers Check Out Review Sites Due To The Fact That They Want To Purchase A Service Or An Item And Want To Get The Truth About Business Services And Products.
Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
89% Of Clients Want To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile browser, customers prefer to read reviews on their mobile devices.
Source: Statista
The Majority Of Popular Products Have An Average Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to consumer rating stats, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management stats show a business's reputation does not impact just the customers. Potential team members likewise look at rankings and read reviews.
Source: Deloitte
53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of consumer reviews remain without a response. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
60% Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than women.
Reviews and rating statistics show individuals value the opinion of peers more than any other material.
Source: Collective Bias