86 Percent Of Consumers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out a lot more reviews to get a clear view of how business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

Half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated content has an unassailable influence on customers.

If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

89% Of Buyers Want To Read Reviews Using Their Smartphones

Be it through an app or a mobile internet browser, everyday people choose to read reviews on their mobile phones.

Source: Statista

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our buying decisions.

According to social media reviews stats, Facebook affects the majority of users' purchase decisions.

Facebook reviews statistics reveal that four out of 5 users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star score is the first thing customers see. Still, users pay attention to other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.

Source: Statista

61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Overall 2 out of 3 businesses have great and exceptional ratings. Only 5% of companies have a score listed below 3 stars.

Source: Brightlocal

Users Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing decisions are made rapidly.

Online reviews are clearly persuasive, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

Reviews have an enormous impact on their decision when customers have to pick a solution provider.

Source: DemandGenReport

Most Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Stats reveal that reviews were more successful than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, agree that it increases their buying confidence.

Companies use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

American Consumers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.

Source: Statista

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the massive effect user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the negative and positive reviews and their result on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People anticipate to see some negative reviews.

Source: Capterra

83% Of All Younger Clients Were Invited To Submit A Review Recently

Of those invited, 80% of customers did give a review. Overall, companies have asked 66% of all clients to post a review on their company.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to select a legal representative or a medical professional.

Young people (age 18-35) are even more inclined to work with a professional based on online reviews. Only 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters