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64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read customer reviews, concur that it increases their buying confidence.
Companies use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our buying preferences.
According to social reviews stats, Facebook affects more than half of users' purchase choices.
Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
83% Of All Young Shoppers Were Asked To Give A Review Recently
Of those asked, 80% of clients did leave a review. In general, businesses have asked 66% of all customers to submit a review on their business.
Source: Brightlocal
61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Overall two thirds of companies have exceptional and awesome ratings. Only 5% of businesses have a ranking below three stars.
Source: Brightlocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of customers, who focus on the variety of reviews is presently at 46%.
Source: Brightlocal
USA Shoppers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
When people read reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA clients.
Source: Statista
74 Percent Of Regional Businesses Have At Least 1 Google Review
A single review is far from enough to enhance your website's SERP ranking.
Looking at online ratings data, we discovered that a business needs to have approximately 40 reviews before clients "Award" it with a star.
Source: Brightlocal
70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read much more reviews to get a better idea of how business is in fact doing. Don't depend upon that fact alone.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the buying decision.
Source: Statista
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat clients well generally prosper, review websites help ensure of that.
Source: Statuslabs
70% Of Customers Prefer To Learn About A Business By Means Of Articles And Reviews, Rather Than Ads
Ads are all well and good, however it deserves attempting a different approach too. Reviews are without a doubt the best way to discover the truth about a service or product.
Source: Statuslabs
Half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated content has an unassailable influence on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of consumer reviews remain without a reaction. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats place clients' reviews as the most trustworthy source of suggestions. Online reviews generally bring the very same weight as suggestions from family and friends.
Source: Brightlocal
83% Of Clients Do Not Rely On Advertising
The standard channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust ads select to focus on clients' recommendations online.
Source: Statuslabs