64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

When customers have to select a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

If A Company Takes Care Of Issues Rapidly And Efficiently, 95% Of Disappointed Consumers Will Return To A Company

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

A Lone Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated material can do miracles in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Generally, 142 million customers visit Yelp on a monthly basis. This is as great a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal

74% Of Regional Companies Have At Least One Google Review

A single review is far from enough to enhance your website's SERP ranking.

Taking a look at online rankings stats, we found out that a company needs to have an average of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. People expect to see some unfavorable reviews.

Source: Capterra

82% Of Consumers Go To Review Websites Since They Want To Purchase A Product Or A Service And Wish To Get The Facts About Business Services And Products.

Review websites are places that people go to get the facts about a service, business or product . Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Reviews Shared On Twitter Can Help Grow Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18% of software purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to select an attorney or a doctor.

Young people (age 18-35) are much more inclined to employ a professional based on online reviews. Only 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

83% Of Customers Do Not Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads pick to take note of clients' suggestions online.

Source: Statuslabs

Google Accounts For 57.5% Of All Reviews All Over The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our purchasing preferences.

According to social media reviews data, Facebook affects the majority of users' purchase choices.

Facebook reviews stats reveal that four out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out much more reviews to get a clear view of how business is really doing. Don't depend on that statistic alone.

Source: Brightlocal