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53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review stats show that 63% of client reviews go on without a reply. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review is enough for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
70 Percent Of Customers Choose To Discover A Business Via Articles And Reviews, Rather Than Ads
Ads are all well and good, but it deserves attempting a different approach also. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Typically two-thirds of businesses have great and awesome rankings. Only 5% of companies have a ranking below three stars.
Source: Brightlocal
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat consumers fairly normally flourish, review websites help make sure of that.
Source: Statuslabs
Customers Might Spend 31% More With A Business That Has Great Reviews
Take note of this statistic. The better other users explain your service or product, the more money you can charge and customer review stats reveal to us exactly how much more.
Source: Martech Zone
74% Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Looking at online ratings data, we found out that a business needs to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews Around The Globe
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's buyers are wary and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do miracles in regards to conversions.
A single review can have a substantial influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent increase.
Source: RevLocal
89% Of Individuals Want To Read Reviews On Their Smartphones
Be it by means of an app or a mobile internet browser, customers prefer to read reviews on their smart phones.
Source: Statista