Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. However, they realize the enormous effect user rankings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

The Majority Of Popular Products Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower ranking in fact helps your overall score.

According to consumer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

United States Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people check out reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American customers.

Source: Statista

60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and score stats show people value the opinion of peers more than any other content.

Source: Collective Bias

86% Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you give them an excellent experience.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Use A Company

This stat is one of numerous that illustrate the significance of online ratings. Now that news of consumer complete satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.

57 percent of customers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with a perfect five star ranking.

Source: Brightlocal

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Income

Businesses that treat customers honorably usually prosper, review sites help ensure of that.

Source: Statuslabs

77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our buying preferences.

According to social media reviews data, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics reveal that four out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

More Than Half Of Shoppers Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review stats reveal the general appeal of a site can just go so far when it pertains to trust.

Source: Review Trackers

67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Picking A Service Provider

When clients need to choose a service provider, reviews have a huge impact on their decision.

Source: DemandGenReport

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star ranking is the first thing customers see. Still, users pay attention to other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista