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15% Of People Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of possible consumers will not even consider doing business with a company they can't find opinions about.
Source: Statuslabs
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to select a legal representative or a physician.
Younger people (age 18-35) are even more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
89% Of Clients Prefer To Read Reviews On Their Mobile Phones
Be it through an app or a mobile web browser, people prefer to read reviews on their cell phones.
Source: Statista
98 Percent Of Yelp's Browsers Bought From A Business They Found On The Website
Generally, 142 million consumers visit Yelp every month. This is as good a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
Google Represents 57.5% Of All Reviews Across The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews
Regardless of how tempting your marketing is, you still require client reviews. There is no way around it. Customers are still going to hear you out, however they trust other people more.
Source: My Testimonial Engine
More Than Half Of Shoppers Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are evidently the more opinionated ones.
Source: Statista
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews go on without a reaction. That's regrettable, due to the fact that those companies are losing clients that way.
Source: Review Trackers
89% Of Clients Read A Companies Replies To Reviews
Not only do a lot of individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
Consumers Might Invest 31% More With A Business That Has Great Reviews
Take note of this fact. The better other users explain your product and services, the more money you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Statistics reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review stats put clients' reviews as the most reliable source of recommendations. Online reviews usually bring the same weight as guidance from loved ones.
Source: Brightlocal
67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider
When clients need to choose a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of customers, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal