53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of client reviews remain without a response. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

67% Of Consumers Suggest Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When clients have to select a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

89% Of Individuals Prefer To Read Reviews On Their Smart Devices

Be it through an app or a mobile internet browser, customers choose to read reviews on their mobile devices.

Source: Statista

70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out a lot more reviews to get an idea of how the business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

90 Percent Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

US Consumers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US clients.

Source: Statista

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'always' or 'extremely often'.

Source: Trust You

89% Of Customers Browse A Businesses Responses To Reviews

Not only do the majority of customers read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies actually use them.

Although we now know why customer reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

73% Of Consumers Believe Written Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't satisfied with scores alone.

Consumer reviews make the statistics appear more genuine which is what the prospective customers are searching for. Almost a 3rd of consumers state composed reviews are the only feature that makes them believe the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel

70% Of Consumers Choose To Discover A Business By Means Of Short Articles And Reviews, Rather Than Advertisements

Ads are all well and good, but it's worth attempting a different approach too. Reviews are by far the very best method to discover the truth about a service or product.

Source: Statuslabs

72% Of Customers Will Not Take Action Unless They Read Some Reviews

Irrespective of how alluring your marketing is, you still require consumer reviews. There's no skirting around it. Clients are still going to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the significance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those same customers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Communicating with your consumers develops trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you may expect, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats show the basic appeal of a site can just go so far.

Source: Review Trackers