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60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than women.
Reviews and ranking statistics reveal people value the viewpoint of peers more than any other material.
Source: Collective Bias
89% Of Customers Read A Companies Replies To Reviews
Not only do the majority of customers check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.
Source: Brightlocal
61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Generally two thirds of companies have excellent and good rankings. Only 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise affect our purchasing preferences.
According to social reviews stats, Facebook affects more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats reveal that 4 out of 5 users are likely to trust a local business.
Source: RevLocal
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a new automobile and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other consumers, you quickly select one that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
Google Accounts For 57.5% Of All Reviews Worldwide
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Online Product Reviews About An Item Can Boost Its Conversion Rate By An Unprecedented 270%
User review statistics reveal the purchase likelihood for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Companies
More youthful individuals know the value of being informed. User-generated material has an indisputable influence on customers.
If businesses think of the power of client reviews over millennials, they will recognize what they've been losing out on. Older people are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
Due To The Fact That They Desire To Purchase A Service Or A Product And Desire To Get The Truth About The Businesses Products And Services, 82% Of Customers Check Out Review Websites.
Users come because they have actually already formed a purchase decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses actually use them.
Although we now understand why consumer reviews are so effective, the majority of businesses apparently don't.
Source: LsaInsider
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.
Source: Capterra
More Than Half Of Individuals Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are seemingly the more opinionated ones.
Source: Statista
Only 6% Of Consumers Don't Rely On Customer Reviews At All
According to consumer review stats, a whopping 19% of consumers constantly rely on online reviews and never ever a buy without checking out reviews first.
Source: Statista
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who read customer reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista