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77% Of Clients Would Definitely Post A Review If They Were Asked
More than a 35% would post a review to notify others about their customer experience and 24% would rather direct their review to the business itself.
Over a 26% would be willing to give a review to help other people with their choice making process.
Source: Podium
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Stats reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of clients, who take notice of the variety of reviews is presently at 46 percent.
Source: Brightlocal
70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people check out many more reviews to get a clear view of how business is really doing. Don't depend on that fact alone.
Source: Brightlocal
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat consumers honorably usually prosper, review websites help make certain of that.
Source: Statuslabs
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of customer reviews stay without a reaction. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers
More Than Half Of Consumers Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are purportedly the more opinionated ones.
Source: Statista
Reviews Shared On Twitter Can Improve Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use An Organisation
This stat is one of many that show the value of online scores. Now that news of customer satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.
57 percent of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked only for organizations with a perfect five star score.
Source: Brightlocal
30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews
Keeping in touch with your clients builds their trust. Even something easy like responding to their reviews and comments can make them feel appreciated.
As you may anticipate, customers who feel this way are going to spend more money with a business.
Source: Statuslabs
86 Percent Of Customers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out consumer reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'extremely often'.
Source: Trust You
Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact make use of them.
Although we now understand why client reviews are so powerful, many businesses obviously don't.
Source: LsaInsider
82 Percent Of Consumers Check Out Review Sites Due To The Fact That They Wish To Acquire A Service Or A Product And Wish To Get The Facts About The Businesses Products And Services.
Users come due to the fact that they have actually already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
83% Of All Younger Consumers Were Asked To Leave A Review Recently
Of those asked, 80% of consumers did give a review. In general, companies have actually asked 66% of all customers to submit a review on their business.
Source: Brightlocal
70% Of Consumers Choose To Find Out About A Business By Means Of Posts And Reviews, Instead Of Ads
Ads are all well and good, but it's worth attempting a different approach too. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs
Google Represents 57.5% Of All Reviews Globally
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers