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60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With men being two times as likely to be influenced than women.
Reviews and rating stats reveal people value the opinion of peers more than any other material.
Source: Collective Bias
Half Of All Millennial's "Always" Read Online Reviews For Businesses
More youthful people know the value of being informed. User-generated material has an unassailable impact on consumers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site
Normally, 142 million customers go to Yelp monthly. This is as excellent a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
Reviews have a massive impact on their decision when clients have to select a solution provider.
Source: DemandGenReport
91% Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review statistics put customers' reviews as the most trustworthy source of recommendations. Online reviews usually bring the same weight as advice from family and friends.
Source: Brightlocal
83% Of Clients Do Not Trust Advertising
The conventional channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust advertisements select to focus on clients' recommendations online.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company
The star score is the first thing consumers see. Still, users take notice of other aspects as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American customers.
Source: Statista
90 Percent Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
In recent years reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
89% Of Consumers Read A Businesses Responses To Reviews
Not only do most shoppers check out the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.
Source: Brightlocal
People Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Therefore, purchasing choices are made rapidly.
Online reviews are certainly convincing, yet marketers have not always come to appreciate the power of them.
Source: Martech Zone
53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.
Today's buyers are wary and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Just 6% Of Consumers Do Not Rely On Customer Reviews At All
According to client review stats, a tremendous 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista