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Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat clients honorably typically prosper, review websites help make sure of that.
Source: Statuslabs
More Than Half Of People Aged 25-34 Gave Reviews
According to Statista, the younger generations are plainly the more vocal ones.
Source: Statista
Reviews Posted On Twitter Can Grow Online Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and ranking data show people value the opinion of peers more than any other content.
Source: Collective Bias
49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of clients, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
98% Of Yelp's Browsers Bought From A Business They Found On The Website
Generally, 142 million consumers go to Yelp each month. If you have not claimed your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. They will be ready to share it if you give them a great experience.
Source: Brightlocal
Only 6 Percent Of Customers Don't Rely On Consumer Reviews At All
According to client review stats, a whopping 19% of customers constantly trust online reviews and never a purchase without checking out reviews initially.
Source: Statista
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
15 Percent Of Buyers Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of prospective clients won't even consider working with a company they can't find viewpoints about.
Source: Statuslabs
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the massive effect user rankings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
70% Of Consumers Prefer To Find Out About A Business Through Articles And Reviews, Rather Than Advertisements
Ads are all well and good, but it's worth attempting a different approach too. Reviews are by far the best method to find the truth about a service or product.
Source: Statuslabs
When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor
Stats reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to choose a lawyer or a medical professional.
Younger people (age 18-35) are a lot more inclined to work with a professional based upon online reviews. Only 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters