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95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a brand-new automobile and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.
With the help of other people, you manage to select one that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
89% Of Clients Like To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile web browser, everyday people choose to read reviews on their mobile phones.
Source: Statista
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a negative or mediocre one.
Source: Brightlocal
United States Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different elements of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.
Source: Statista
The Typical Review Length Has Gotten 65% Shorter Since 2010
Presently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet on twitter.
Source: Review Trackers
91% Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review statistics put clients' reviews as the most credible source of recommendations. Online reviews generally carry the same weight as advice from friends and family.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.
Today's buyers are wary and desire the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
Reviews have an enormous effect on their decision when customers have to select a service provider.
Source: DemandGenReport
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million customers visit Yelp each month. This is as good a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, makers' descriptions are generally ads.
Source: Martech Zone
83% Of All Younger Buyers Were Asked To Leave A Review Recently
Of those asked, 80% of consumers did submit a review. Overall, companies have asked 66% of all consumers to give a review on their business.
Source: Brightlocal
89% Of Customers Browse A Businesses Responses To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.
Source: Brightlocal
More Than Half Of Individuals Aged 25-34 Published Reviews
According to Statista, the younger generations are clearly the more opinionated ones.
Source: Statista
The Majority Of Best-selling Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to consumer rating stats, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management stats indicate a company's reputation doesn't impact just the customers. Prospective employees likewise take a look at scores and read reviews.
Source: Deloitte