63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics reveal the general popularity of a site can just go so far.

Source: Review Trackers

72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews

Irrespective of how eye-catching your marketing is, you still require customer reviews. There is no way around it. Consumers are still willing to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

The Average Review Length Has Actually Become 65% Shorter Since 2010

In recent years reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Income

Businesses that treat clients well generally prosper, review sites help ensure of that.

Source: Statuslabs

If A Business Makes An Effort To Resolve Issues Quickly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Company

Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

86% Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they invest at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

74% Of Local Companies Have At A Minimum, 1 Google Review

One review is far from adequate to improve your website's SERP ranking.

Taking a look at online rankings stats, we learnt that a company needs to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

USA Shoppers View "Product Performance" To Be The Most Helpful Information In Product Reviews

When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

73% Of Consumers Believe Written Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with ratings alone.

Written reviews make the statistics appear more authentic which is what the would-be consumers are trying to find. Almost a 3rd of consumers state written reviews are the only function that makes them think the sites' reviews are pertinent and beneficial.

Source: Fan and Fuel

15% Of Visitors Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15 percent of prospective customers will not even consider working with a business they can't discover viewpoints about.

Source: Statuslabs

53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews go on without a reply. That's regrettable, because those businesses are losing customers that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star ranking is the first thing customers see. Still, users pay attention to other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a medical professional or a legal representative.

Young people (age 18-35) are much more inclined to hire a professional based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

82% Of Customers Go To Review Sites Due To The Fact That They Want To Buy A Service Or A Product And Wish To Get The Facts About Business Products And Services.

Review websites are locations that people go to get the facts about a business, service or product . Users come because they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

The Majority Of Customers Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are evidently the more vocal ones.

Source: Statista

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the huge effect user rankings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista