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Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to customer review stats, a tremendous 19 percent of consumers always rely on online reviews and never a make a purchase without checking out reviews initially.
Source: Statista
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Customers anticipate to see some negative reviews.
Source: Capterra
Over Half Of Clients Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are obviously the more opinionated ones.
Source: Statista
Most Best Selling Items Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to consumer rating statistics, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
Most Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'incredibly influential'.
To highlight the importance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those very same clients are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
89% Of Customers Browse A Companies Reactions To Reviews
Not only do a lot of shoppers read the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise affect our purchasing preferences.
According to social media reviews statistics, Facebook affects more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics reveal that 4 out of five users are more likely to trust a local business.
Source: RevLocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to choose an attorney or a physician.
Young people (age 18-35) are even more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
83% Of Customers Do Not Rely On Advertising
The conventional channels to reach clients aren't as influential as they used to be. Most users who no longer trust advertisements choose to take note of clients' recommendations online.
Source: Statuslabs
The Average Review Word Count Has Become 65% Much Shorter Since 2010
At this present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends
Online review statistics put customers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the same weight as advice from loved ones.
Source: Brightlocal