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53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.
Today's buyers are wary and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Online Product Reviews About A Product Can Increase Its Conversion Rate By A Staggering 270%
User review stats reveal the purchase probability for an item with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
83% Of All Young Consumers Were Asked To Give A Review Recently
Of those invited, 80% of consumers did give a review. Overall, companies have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people check out many more reviews to get an idea of how business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a legal representative or a physician.
Young people (age 18-35) are even more inclined to work with a professional based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a brand-new vehicle and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.
With the help of other consumers, you quickly select one that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
83% Of Customers Don't Trust Advertising
The standard channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to take notice of consumers' recommendations online.
Source: Statuslabs
67% Of Customers Say Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
When customers have to select a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
15 Percent Of Clients Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of possible clients will not even consider doing business with a company they can't discover viewpoints about.
Source: Statuslabs
If They Were Asked, 77% Of Consumers Would Definitely Post A Review
More than a 35% would do it to notify others about their customer experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to submit a review to help other people with their decision making process.
Source: Podium
53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics show that 63% of consumer reviews remain without a reaction. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and ranking stats show people value the opinion of peers more than any other material.
Source: Collective Bias
74% Of Local Businesses Have At A Minimum, One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online rankings stats, we learnt that a business needs to have approximately 40 reviews before people "Award" it with a star.
Source: Brightlocal
89% Of Consumers Review A Companies Responses To Reviews
Not only do the majority of clients read the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management stats show a business's reputation doesn't impact just the customers. Potential team members likewise look at rankings and take a look at reviews.
Source: Deloitte