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91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. However, they recognize the huge impact user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect
Data reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Just 6% Of Customers Do Not Rely On Customer Reviews At All
According to consumer review statistics, a massive 19% of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of consumers, who focus on the variety of reviews is presently at 46%.
Source: Brightlocal
Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270%
User review stats show the purchase probability for a product with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
90% Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
89% Of Customers Read A Businesses Feedback To Reviews
Not only do most consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company
The star score is the first thing customers see. Still, users pay attention to other factors too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American customers.
Source: Statista
88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management stats suggest a company's reputation doesn't affect simply the customers. Prospective employees likewise take a look at scores and read reviews.
Source: Deloitte
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review data, individuals spend more than 5 times as long on a site when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo