67% Of Customers Claim Reviews Are A "Very Important" Factor When Selecting A Solution Provider

When clients need to pick a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Typically, 142 million consumers go to Yelp on a monthly basis. This is as good a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

77% Of Clients Would Post A Review If They Were Asked

More than a 35% would post a review to inform others about their consumer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other people with their decision making process.

Source: Podium

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how business is actually doing. Don't depend on that fact alone.

Source: Brightlocal

Customers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made rapidly.

Online reviews are undoubtedly convincing, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone

70% Of Consumers Prefer To Find Out About A Business By Means Of Posts And Reviews, Instead Of Advertisements

Ads are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the best way to discover the truth about a service or product.

Source: Statuslabs

74% Of Regional Companies Have At Least One Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Looking at online scores statistics, we learnt that a business needs to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star score is the first thing consumers see. Still, users pay attention to other aspects too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of USA customers.

Source: Statista

The Majority Of People Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to pick a lawyer or a physician.

Young people (age 18-35) are much more likely to work with a professional based upon online reviews. Just 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats suggest a company's reputation doesn't impact just the clients. Potential employees likewise take a look at rankings and take a look at reviews.

Source: Deloitte

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well

We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. People anticipate to see some negative reviews.

Source: Capterra

73% Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the would-be clients are trying to find. Almost a third of consumers say composed reviews are the only function that makes them think the sites' reviews are relevant and helpful.

Source: Fan and Fuel

USA Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals check out reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US clients.

Source: Statista

If A Company Handles Problems Quickly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Company

Consumers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there's nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews go on without a reaction. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they realize the massive effect user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc