Since They Want To Buy An Item Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82% Of Customers Visit Review Sites.

Review sites are places that people go to get the facts about a service, item or business. Due to the fact that they have actually already formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the basic appeal of a site can only presume when it pertains to trust.

Source: Review Trackers

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read consumer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Consumers

24% of US consumers consider reviews as 'extremely influential'.

To highlight the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same clients are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

Only 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to customer review stats, a whopping 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

83% Of Consumers Don't Rely On Advertising

The standard channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust ads select to take note of clients' suggestions online.

Source: Statuslabs

67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

When consumers need to pick a service provider, reviews have a massive effect on their decision.

Source: DemandGenReport

American Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people check out reviews, they concentrate on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

53% Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Overall two thirds of companies have outstanding and awesome ratings. Only 5% of companies have a ranking below 3 stars.

Source: Brightlocal

Majority Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Score

This stat is one of lots of that illustrate the importance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57 percent of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for services with an ideal five star rating.

Source: Brightlocal

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can also affect our purchasing preferences.

According to social media reviews statistics, Facebook impacts the majority of users' purchase decisions.

Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18% of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

91% Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review statistics put customers' reviews as the most trustworthy source of recommendations. Online reviews normally bring the same weight as guidance from friends and family.

Source: Brightlocal

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz