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Customers Might Spend 31 Percent More With A Business That Has Excellent Reviews
Take note of this fact. The better other users explain your product and services, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
89% Of Consumers Review A Companies Responses To Reviews
Not only do the majority of customers check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star score is the first thing customers see. Still, users pay attention to other elements too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American customers.
Source: Statista
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews As Well
We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People anticipate to see some unfavorable reviews.
Source: Capterra
The Typical Review Word Count Has Gotten 65% Shorter Since 2010
In the present day reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet from twitter.
Source: Review Trackers
77% Of Clients Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would submit a review to notify others about their consumer encounter and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to submit a review to help other individuals with their decision making process.
Source: Podium
86 Percent Of Customers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you offer them a good experience.
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
When clients have to choose a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport
Google Represents 57.5% Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
United States Consumers View "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista