Reviews Shared On Twitter Can Increase Online Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

89% Of Consumers Browse A Companies Reactions To Reviews

Not only do many consumers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing consumers see. Still, users take notice of other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

74% Of Local Companies Have At Least 1 Google Review

One review is far from enough to enhance your website's SERP ranking.

Taking a look at online rankings statistics, we learnt that a business requires to have an average of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear people aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be customers are searching for. Practically a third of customers state written reviews are the only function that makes them believe the websites' reviews are relevant and helpful.

Source: Fan and Fuel

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated content can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44% boost.

Source: RevLocal

77% Of Consumers Would Most Likely Give A Review If They Were Asked

More than a 35% would submit a review to inform others about their client experience and 24% would rather direct their review to the business itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

Majority Of Customers Won't Utilize An Organisation If It Has Less Than A 4 Star Rating

This stat is one of many that show the value of online ratings. Now that news of customer fulfillment travels this quick, keeping your consumers happy is more crucial than ever.

57% of customers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for businesses with an ideal five star score.

Source: Brightlocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the massive effect user scores have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well

We already touched upon the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.

Source: Capterra

95% Of Dissatisfied Clients Will Return To A Company If A Company Takes Care Of Issues Rapidly And Effectively

Customers don't expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Most Best-selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a average or negative one.

Source: Brightlocal

70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read a lot more reviews to get a clear view of how business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect

Statistics reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista