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53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.
Today's buyers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Picking A Service Provider
When clients have to choose a solution provider, reviews have a huge impact on their decision.
Source: DemandGenReport
70 Percent Of Consumers Prefer To Discover A Business By Means Of Reviews And Short Articles, Instead Of Ads
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your site. According to online review data, people devote more than 5 times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.
Source: Reevoo
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a new car and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other people, you quickly pick one that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
15 Percent Of People Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of potential clients will not even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Purchasers
18% of software application purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70%
One negative review suffices for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Buyers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. For that reason, buying choices are made quickly.
Online reviews are obviously convincing, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
United States Consumers View "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American clients.
Source: Statista
Only 6% Of Consumers Don't Trust Client Reviews At All
According to customer review data, a tremendous 19% of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review statistics prove that 63% of consumer reviews remain without a reaction. That's too bad, because those companies are losing customers that way.
Source: Review Trackers
89% Of Individuals Like To Read Reviews On Their Mobile Devices
Be it through an app or a mobile internet browser, folks prefer to read reviews on their phones.
Source: Statista