United States Shoppers View "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various aspects of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.

Source: Statista

70% Of Customers Choose To Discover A Business By Means Of Posts And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the best method to find the truth about a product or service.

Source: Statuslabs

Consumers Could Spend 31 Percent More With A Business That Has Fantastic Reviews

Take note of this fact. The better other users describe your services or product, the more money you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the enormous effect user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review stats show the basic appeal of a site can only go so far when it concerns trust.

Source: Review Trackers

Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses in fact make use of them.

Although we now understand why consumer reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

If A Business Handles Problems Rapidly And Efficiently, 95% Of Unhappy Consumers Will Go Back To A Company

Consumers don't expect you to be perfect. They do expect you to deal with things when they go wrong. If there's nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'very influential'.

To show the significance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those exact same clients are also happy to accept slower shipping times for such items.

Source: Turntonetworks

83% Of All Young Customers Were Invited To Give A Review Recently

Of those invited, 80% of clients did give a review. In general, businesses have actually asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you offer them a great experience.

Source: Brightlocal

74 Percent Of Regional Businesses Have At A Minimum, One Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online ratings statistics, we found out that a business requires to have at least 40 reviews before buyers "Award" it with a star.

Source: Brightlocal