Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our purchasing preferences.

According to social media reviews stats, Facebook impacts more than half of users' purchase choices.

Facebook reviews stats reveal that 4 out of five users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

72 Percent Of Customers Won't Take Action Unless They Read Some Reviews

Regardless of how appealing your marketing is, you still need consumer reviews. There's no way around it. Clients are still willing to hear you out, but they trust other people more.

Source: My Testimonial Engine

Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the maker states. The reason, producers' descriptions are generally ads.

Source: Martech Zone

77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star score is the first thing consumers see. Still, users take note of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

Users Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. Buying decisions are made rapidly.

Online reviews are obviously persuasive, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Generally two thirds of companies have exceptional and good ratings. Just 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact make use of them.

Although we now know why customer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

Many Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower ranking actually helps your overall rating.

According to consumer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

15 Percent Of Users Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15% of possible customers will not even consider working with a business they can't discover viewpoints about.

Source: Statuslabs

89% Of Customers Choose To Read Reviews On Their Smartphones

Be it by means of an app or a mobile browser, folks choose to read reviews on their cell phones.

Source: Statista

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews normally carry the exact same weight as recommendations from family and friends.

Source: Brightlocal

Reviews Published On Twitter Can Boost Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a negative or mediocre one.

Source: Brightlocal

53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews

Online review stats show that 63% of client reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

83% Of All Younger Clients Were Asked To Submit A Review Recently

Of those invited, 80% of customers did give a review. In general, businesses have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to select a lawyer or a doctor.

Younger people (age 18-35) are even more inclined to work with an expert based on online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters