Online Product Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270%

User review statistics reveal the purchase probability for an item with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out a lot more reviews to get an idea of how the business is in fact doing. Do not depend upon that fact alone.

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

US Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

82 Percent Of Consumers Check Out Review Websites Since They Want To Buy An Item Or A Service And Want To Get The Facts About The Businesses Services And Products.

Users come because they have actually currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

15 Percent Of Clients Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of possible clients will not even think about working with a business they can't find opinions about.

Source: Statuslabs

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social media which can also affect our buying decisions.

According to social media reviews statistics, Facebook impacts over half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of 5 users are most likely to rely on a local business.

Source: RevLocal

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats indicate a business's reputation does not impact just the customers. Potential team members also look at ratings and read reviews.

Source: Deloitte

61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Overall 2 out of 3 businesses have great and exceptional ratings. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select a doctor or a legal representative.

Young people (age 18-35) are much more likely to hire an expert based on online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

If A Business Deals With Problems Quickly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Company

Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read consumer reviews, agree that it increases their buying confidence.

Businesses use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Rankings

Online review data make it clear people aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the prospective customers are trying to find. Almost a 3rd of consumers say composed reviews are the only feature that makes them think the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

Many Best Selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to client rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the huge effect user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of customers, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal