64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read customer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Because They Desire To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.

Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated content can do wonders in regards to conversions.

A single review can have a substantial influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44 percent boost.

Source: RevLocal

The Typical Review Word Count Has Become 65% Much Shorter Since 2010

In the present day reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

Most Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

86 Percent Of Customers Would Think About Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

Over Half Of Consumers Won't Utilize A Business If It Has Less Than A 4 Star Ranking

This stat is one of numerous that illustrate the importance of online rankings. Now that news of client complete satisfaction travels this fast, keeping your consumers happy is more crucial than ever.

57% of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for companies with an ideal five star ranking.

Source: Brightlocal

95% Of Unsatisfied Customers Will Go Back To A Business If A Business Deals With Issues Rapidly And Effectively

Consumers do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Only 6% Of Consumers Don't Trust Client Reviews At All

According to customer review data, a tremendous 19 percent of customers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of clients, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

89% Of Clients Review A Companies Responses To Reviews

Not only do many clients check out the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal

60% Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and rating data reveal people value the opinion of peers more than any other content.

Source: Collective Bias

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Data reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

73% Of Consumers Believe Written Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be consumers are searching for. Almost a third of consumers state composed reviews are the only function that makes them believe the websites' reviews are relevant and useful.

Source: Fan and Fuel

Just 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact use them.

Although we now know why consumer reviews are so powerful, many businesses apparently do not.

Source: LsaInsider

53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista