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60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and rating stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of customer reviews go on without a reply. That's too bad, since those companies are losing customers that way.
Source: Review Trackers
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to purchase a brand-new automobile and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.
With the help of other customers, you manage to select a model that works for you. That's how positive reviews convert customers into customers.
Source: Consumer Affairs
15 Percent Of Clients Do Not Trust Businesses Without Online Reviews
No trust suggests no interactions. 15% of prospective consumers won't even consider doing business with a company they can't find opinions about.
Source: Statuslabs
One-half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger people know the worth of being informed. User-generated content has an unassailable effect on customers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
98% Of Yelp's Browsers Bought From A Business They Discovered On The Site
Normally, 142 million consumers go to Yelp every month. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
Reviews Shared On Twitter Can Help Improve Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business
Because the large bulk of consumers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management stats suggest a business's reputation does not impact just the customers. Potential employees likewise look at ratings and read reviews.
Source: Deloitte
Due To The Fact That They Want To Buy An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.
Review websites are locations that people go to get the truth about a product, service or business . Users come because they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal