89% Of Shoppers Like To Read Reviews Using Their Mobile Devices

Be it through an app or a mobile browser, people young and old choose to read reviews on their mobile phones.

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Service

This stat is one of lots of that illustrate the value of online rankings. Now that news of customer fulfillment travels this fast, keeping your clients happy is more important than ever.

57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for businesses with a perfect five star ranking.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'always' or 'really frequently'.

Source: Trust You

United States Consumers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US clients.

Source: Statista

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews stay without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

People Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Purchasing decisions are made quickly.

Online reviews are certainly convincing, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

Google Accounts For 57.5% Of All Reviews Around The World

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

89% Of Clients Read A Businesses Feedback To Reviews

Not only do most customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

Reviews Posted On Twitter Can Help Increase Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out much more reviews to get a clear view of how the business is actually doing. Do not depend on that fact alone.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a legal representative or a physician.

Young people (age 18-35) are much more likely to hire a professional based upon online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

Only 6% Of Customers Don't Rely On Client Reviews At All

According to client review statistics, a tremendous 19 percent of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

Clients Might Spend 31 Percent More With A Business That Has Great Reviews

Take note of this fact. The better other users explain your services or product, the more cash you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review stats show the basic popularity of a website can only go so far when it comes to trust.

Source: Review Trackers

60% Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and score statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

73 Percent Of Consumers Think Written Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with ratings alone.

Customer reviews make the statistics appear more authentic which is what the potential clients are trying to find. Almost a 3rd of customers say written reviews are the only function that makes them think the sites' reviews are useful and pertinent.

Source: Fan and Fuel