More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

77% Of Customers Would Most Likely Post A Review If They Were Asked

More than a 35% would post a review to advise others about their consumer experience and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other people with their decision making process.

Source: Podium

US Consumers View "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American customers.

Source: Statista

Customer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a doctor or a legal representative.

Young people (age 18-35) are even more inclined to hire an expert based on online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

70 Percent Of Consumers Prefer To Discover A Business Via Short Articles And Reviews, Rather Than Ads

Advertisements are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

73 Percent Of Customers Think Written Reviews Are More Crucial Than Star And Number Scores

Online review stats make it clear individuals aren't pleased with scores alone.

Written reviews make the statistics appear more genuine which is what the potential consumers are searching for. Nearly a 3rd of customers say written reviews are the only feature that makes them believe the sites' reviews are pertinent and helpful.

Source: Fan and Fuel

Clients Could Spend 31 Percent More With A Business That Has Great Reviews

Take notice of this fact. The better other users describe your service or product, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats suggest a business's reputation doesn't impact just the customers. Potential employees likewise take a look at ratings and take a look at reviews.

Source: Deloitte

30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Keeping in touch with your consumers develops trust. Even something like reacting to their reviews and remarks can make them feel valued.

As you might anticipate, customers who feel this way are ready to spend more money with a company.

Source: Statuslabs

74% Of Local Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online scores statistics, we learnt that a company requires to have a minimum of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

83% Of All Young Buyers Were Invited To Give A Review Recently

Of those invited, 80% of clients did give a review. Overall, businesses have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally 2 out of 3 companies have exceptional and awesome rankings. Only 5% of companies have a ranking listed below three stars.

Source: Brightlocal

Google Represents 57.5% Of All Reviews All Over The World

Google remains in the lead here, followed by Facebook as a distant second.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers