71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a medical professional or a legal representative.

Young people (age 18-35) are even more inclined to employ a professional based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal

If A Company Handles Problems Quickly And Effectively, 95% Of Unhappy Clients Will Go Back To A Business

Consumers don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there is nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

At the present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

89% Of Clients Prefer To Read Reviews On Their Cell Phones

Be it through an app or a mobile web browser, people choose to read reviews on their cell phones.

Source: Statista

67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous impact on their decision when customers have to choose a solution provider.

Source: DemandGenReport

72% Of Customers Won't Take Action Before They Check Out Some Reviews

Regardless of how tempting your marketing is, you still need consumer reviews. There is no other way around it. Customers are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a brand-new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to pick one that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

83% Of All Younger People Were Invited To Give A Review Recently

Of those asked, 80% of customers did give a review. In general, businesses have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal