74 Percent Of Regional Companies Have At A Minimum, One Google Review

One review is far from sufficient to improve your site's SERP ranking.

Looking at online ratings statistics, we learnt that a company requires to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation doesn't impact just the consumers. Prospective employees also look at scores and read reviews.

Source: Deloitte

67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

Reviews have a massive effect on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star score is the first thing consumers see. Still, users take notice of other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To show the importance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same consumers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out customer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

US Consumers View "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US customers.

Source: Statista

89% Of Buyers Like To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile web browser, clients choose to read reviews on their smart phones.

Source: Statista

95% Of Unsatisfied Consumers Will Go Back To A Company If A Company Takes Care Of Issues Rapidly And Effectively

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there's nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

Just 6% Of Consumers Don't Rely On Client Reviews At All

According to consumer review statistics, a whopping 19 percent of consumers constantly trust online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Generally, 142 million customers visit Yelp each month. This is as good a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews stay without a response. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

86% Of Consumers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you provide them a great experience.

Source: Brightlocal

Reviews Posted On Twitter Can Help Improve Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista