More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83% Of All Younger People Were Invited To Post A Review Recently

Of those invited, 80% of customers did leave a review. Overall, companies have asked 66% of all clients to post a review on their business.

Source: Brightlocal

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews go on without a response. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

Consumers Might Invest 31% More With A Business That Has Excellent Reviews

Take note of this statistic. The more detailed other users explain your services or product, the more money you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a brand-new car and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read online reviews.

With the help of other customers, you quickly decide on one that works for you. That's how positive reviews convert consumers into consumers.

Source: Consumer Affairs

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can likewise affect our buying decisions.

According to social reviews stats, Facebook affects over half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business.

Source: RevLocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use A Service

This stat is among lots of that show the value of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57% of customers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for businesses with a perfect five star score.

Source: Brightlocal

Reviews Posted On Twitter Can Help Improve Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat consumers honorably typically flourish, review websites help make sure of that.

Source: Statuslabs

95% Of Unhappy Consumers Will Return To A Company If A Business Deals With Issues Quickly And Efficiently

Customers do not anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and rating statistics show individuals value the opinion of peers more than any other content.

Source: Collective Bias

Many Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a negative or mediocre one.

Source: Brightlocal

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, people devote more than 5 times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

United States Shoppers View "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals read reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA clients.

Source: Statista

Most Popular Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to customer rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats show a company's reputation does not impact simply the consumers. Prospective team members also take a look at scores and take a look at reviews.

Source: Deloitte