Most Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a unfavorable or average one.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star score is the first thing customers see. Still, users take note of other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

Most Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Often a lower score in fact helps your overall score.

According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses in fact make use of them.

Although we now understand why customer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

15 Percent Of Customers Don't Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of possible clients won't even think about working with a business they can't find opinions about.

Source: Statuslabs

If They Were Asked, 77% Of Clients Would Post A Review

More than a 35% would post a review to inform others about their consumer encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

USA Buyers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

Irrespective of how appealing your marketing is, you still need customer reviews. There is no other way around it. Clients are still happy to hear you out, however they trust other people more.

Source: My Testimonial Engine

Reviews Published On Twitter Can Improve Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and rating stats show people value the opinion of peers more than any other content.

Source: Collective Bias

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated material can do wonders in terms of conversions.

A single review can have a substantial influence on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent boost.

Source: RevLocal

61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Overall two-thirds of companies have excellent and great rankings. Only 5% of businesses have a ranking below 3 stars.

Source: Brightlocal

Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All

According to client review stats, a whopping 19% of consumers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

89% Of Consumers Read A Businesses Feedback To Reviews

Not only do the majority of customers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

95% Of Unsatisfied Consumers Will Go Back To A Business If A Company Deals With Issues Rapidly And Efficiently

Clients do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

89% Of Buyers Want To Read Reviews On Their Mobile Phones

Be it through an app or a mobile internet browser, consumers prefer to read reviews on their smart phones.

Source: Statista

Google Accounts For 57.5% Of All Reviews Across The Globe

Google is in the lead here, followed by Facebook as a distant second.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management statistics indicate a business's reputation does not impact just the consumers. Prospective team members also look at rankings and take a look at reviews.

Source: Deloitte