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88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Generally 2 out of 3 companies have outstanding and good scores. Just 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of client reviews stay without a reaction. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
89% Of Consumers Browse A Companies Feedback To Reviews
Not only do many consumers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
United States Buyers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
When people read reviews, they focus on different aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA clients.
Source: Statista
Only 6% Of Consumers Do Not Rely On Client Reviews At All
According to consumer review data, a whopping 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Since They Want To Buy An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Check Out Review Websites.
Users come because they have currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
15 Percent Of Visitors Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of possible clients won't even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the enormous effect user scores have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
A Lot Of Popular Products Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. In some cases a lower ranking in fact helps your overall score.
According to consumer rating statistics, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a physician or an attorney.
Younger people (age 18-35) are much more inclined to hire a professional based on online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the statistics appear more authentic which is what the prospective consumers are trying to find. Nearly a third of customers state written reviews are the only feature that makes them think the sites' reviews are useful and pertinent.
Source: Fan and Fuel