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A Lot Of Best-selling Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower rating actually helps your overall score.
According to consumer rating stats, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
89% Of Consumers Read A Companies Feedback To Reviews
Not only do a lot of customers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of customers who read consumer reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Just 6 Percent Of Consumers Don't Trust Client Reviews At All
According to customer review statistics, a massive 19 percent of customers constantly trust online reviews and never a make a purchase without checking out reviews first.
Source: Statista
Online Product Reviews About A Product Can Improve Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase likelihood for an item with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than women.
Reviews and ranking statistics reveal people value the opinion of peers more than any other content.
Source: Collective Bias
83 Percent Of Clients Don't Trust Advertising
The conventional channels to reach clients aren't as prominent as they used to be. Many users who no longer trust advertisements pick to take note of clients' recommendations online.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
The Majority Of Clients Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are obviously the more vocal ones.
Source: Statista
Clients Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. For that reason, purchasing decisions are made rapidly.
Online reviews are clearly convincing, yet online marketers have not always come to value the power of them.
Source: Martech Zone
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
Majority Of Consumers Won't Utilize An Organisation If It Has Less Than A 4 Star Rating
This stat is one of numerous that highlight the value of online ratings. Now that news of consumer satisfaction travels this fast, keeping your consumers delighted is more important than ever.
57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.
Additionally, 11 percent looked only for organizations with a best five star rating.
Source: Brightlocal