77% Of Customers Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

82% Of Consumers Check Out Review Websites Due To The Fact That They Wish To Acquire A Service Or A Product And Want To Get The Truth About Business Products And Services.

Users come because they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

86% Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they spend at your business. They will be willing to share it if you offer them a great experience.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

Reviews have an enormous impact on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

If A Company Makes An Effort To Fix Issues Quickly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Business

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a business's reputation doesn't impact just the consumers. Potential team members also take a look at ratings and take a look at reviews.

Source: Deloitte

72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still require customer reviews. There is no skirting around it. Customers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

US Consumers View "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals read reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a new car and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.

With the help of other consumers, you quickly select a model that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out a lot more reviews to get a better idea of how business is really doing. Do not depend upon that figure alone.

Source: Brightlocal

83% Of All Younger Customers Were Asked To Give A Review Recently

Of those asked, 80% of customers did give a review. Overall, companies have actually asked 66% of all customers to leave a review on their company.

Source: Brightlocal

Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact utilize them.

Although we now know why client reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to consumer review data, a whopping 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews first.

Source: Statista