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89% Of Clients Review A Businesses Feedback To Reviews
Not only do most individuals check out the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.
Source: Brightlocal
Reviews Shared On Twitter Can Boost Revenues By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Customers anticipate to see some negative reviews.
Source: Capterra
53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews go on without a reply. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
74 Percent Of Regional Companies Have At Least One Google Review
One review is far from sufficient to improve your website's SERP ranking.
Looking at online ratings statistics, we discovered that a company needs to have approximately 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
67% Of Customers Claim Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have a huge effect on their decision when customers have to pick a service provider.
Source: DemandGenReport
70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out much more reviews to get an idea of how business is really doing. Do not depend on that figure alone.
Source: Brightlocal
The Majority Of Shoppers Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are obviously the more vocal ones.
Source: Statista
Due To The Fact That They Want To Buy An Item Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Sites.
Review sites are places that customers go to get the facts about a item, business or service . Due to the fact that they have currently formed a purchase decision, users come. The majority of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
95% Of Disappointed Consumers Will Return To A Business If A Business Manages To Resolve Issues Rapidly And Efficiently
Consumers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews
Corresponding with your customers builds their trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.
As you might anticipate, customers who feel this way are going to invest more cash with a business.
Source: Statuslabs
If They Were Asked, 77% Of Clients Would Undoubtedly Submit A Review
More than a 35% would do it to educate others about their client experience and 24% would likely direct their review to the company itself.
Over a 26% would be willing to give a review to assist other people with their decision making process.
Source: Podium