54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star rating is the first thing consumers see. Still, users take notice of other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

73% Of Consumers Think Written Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear people aren't pleased with ratings alone.

Consumer reviews make the stats appear more genuine which is what the prospective consumers are looking for. Almost a 3rd of consumers say composed reviews are the only function that makes them believe the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor

Data reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

89% Of Customers Read A Businesses Reactions To Reviews

Not only do a lot of clients read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal

83% Of Consumers Don't Trust Advertising

The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to pay attention to clients' recommendations online.

Source: Statuslabs

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the huge impact user ratings have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Normally, 142 million consumers go to Yelp each month. This is as excellent a time as any if you have not declared your free Yelp business page.

Source: RevLocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to pick an attorney or a medical professional.

Younger people (age 18-35) are even more inclined to work with an expert based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

If A Company Manages To Solve Issues Quickly And Effectively, 95% Of Unhappy Clients Will Return To A Company

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.

Reviews and score stats reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of consumers, who take note of the number of reviews is presently at 46%.

Source: Brightlocal

83% Of All Young Customers Were Invited To Post A Review Recently

Of those invited, 80% of consumers did give a review. In general, businesses have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

70 Percent Of Customers Choose To Learn About A Business By Means Of Articles And Reviews, Rather Than Ads

Advertisements are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs