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91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. However, they recognize the huge effect user rankings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
70 Percent Of Customers Choose To Find Out About A Business By Means Of Articles And Reviews, Rather Than Advertisements
Ads are all well and good, however it deserves attempting a different approach as well. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
91% Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats place clients' reviews as the most credible source of recommendations. Online reviews usually bring the same weight as recommendations from loved ones.
Source: Brightlocal
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of customers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Customers anticipate to see some unfavorable reviews.
Source: Capterra
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
At the present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
89% Of Individuals Choose To Read Reviews Using Their Mobile Devices
Be it through an app or a mobile internet browser, consumers prefer to read reviews on their cell phones.
Source: Statista
89% Of Clients Review A Businesses Reactions To Reviews
Not only do a lot of individuals check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of customer reviews remain without a response. That's too bad, because those companies are losing consumers that way.
Source: Review Trackers
86% Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they spend at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to customer review statistics, a tremendous 19% of customers always trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista