77% Of Clients Would Undoubtedly Give A Review If They Were Asked

More than a 35% would do it to notify others about their client experience and 24% would probably direct their review to the business itself.

Over a 26% would want to post a review to help other individuals with their decision making process.

Source: Podium

63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats show the basic popularity of a site can only go so far.

Source: Review Trackers

70 Percent Of Consumers Prefer To Discover A Business By Means Of Reviews And Short Articles, Rather Than Advertisements

Advertisements are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the best way to discover the truth about a service or product.

Source: Statuslabs

Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review data, people devote more than five times as long on a website when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

95% Of Unsatisfied Customers Will Return To A Company If A Business Makes An Effort To Solve Problems Quickly And Effectively

Customers don't expect you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a brand-new car and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read reviews.

With the help of other consumers, you manage to pick a model that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats suggest a business's reputation doesn't affect simply the consumers. Prospective employees also take a look at rankings and read reviews.

Source: Deloitte

53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's shoppers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista

72% Of Clients Won't Take Action Unless They Read Some Reviews

Irrespective of how alluring your marketing is, you still require customer reviews. There's no other way around it. Customers are still willing to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

The Majority Of Individuals Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are purportedly the more vocal ones.

Source: Statista

Most Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to client rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center