Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, people devote more than 5 times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

95% Of Dissatisfied Consumers Will Return To A Business If A Business Deals With Issues Rapidly And Efficiently

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a company can do to solve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

A Solitary Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do wonders in terms of conversions.

A single review can have a substantial impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply an astonishing 44% increase.

Source: RevLocal

More Than Half Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Rating

This stat is among numerous that show the importance of online scores. Now that news of client complete satisfaction travels this fast, keeping your clients delighted is more vital than ever.

57 percent of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for businesses with a perfect five star rating.

Source: Brightlocal

83% Of All Younger Shoppers Were Invited To Leave A Review Recently

Of those invited, 80% of customers did post a review. Overall, companies have asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read client reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Clients Want To Read Reviews On Their Smart Devices

Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their phones.

Source: Statista

98% Of Yelp's Browsers Purchased From A Business They Found On The Website

Normally, 142 million consumers visit Yelp every month. If you haven't declared your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your customers develops trust. Even something easy like responding to their remarks and reviews can make them feel valued.

As you may expect, customers who feel this way are happy to invest more cash with a company.

Source: Statuslabs

Reviews Posted On Twitter Can Help Improve Online Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Clients Reading Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Buying choices are made quickly.

Online reviews are certainly convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies should to be continuously requesting reviews.

Source: Statuslabs

Google Accounts For 57.5 Percent Of All Reviews Globally

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat clients well usually succeed, review websites help ensure of that.

Source: Statuslabs