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53% Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's consumers are smart and want the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Generally, 142 million customers visit Yelp monthly. This is as great a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
89% Of Clients Read A Companies Reactions To Reviews
Not only do many clients read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
At this present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet on twitter.
Source: Review Trackers
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to buy a new automobile and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.
With the help of other people, you quickly decide on a model that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to pick a lawyer or a doctor.
Young people (age 18-35) are even more likely to employ a professional based upon online reviews. Only 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read consumer reviews, agree that it increases their purchasing confidence.
Companies use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. However, they realize the massive effect user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
86% Of Consumers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
American Consumers View "Product Performance" To Be The Most Helpful Information In Product Reviews
When individuals read reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American customers.
Source: Statista