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Local Businesses In Newbury Park CA
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89% Of Clients Browse A Companies Feedback To Reviews
Not only do many clients check out the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Given that the vast bulk of consumers read reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Customers anticipate to see some negative reviews.
Source: Capterra
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.
Source: Statista
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Customers
24% of US buyers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats clarify that 63% of customer reviews remain without a reaction. That's too bad, since those companies are losing clients that way.
Source: Review Trackers
Just 6% Of Customers Do Not Trust Consumer Reviews At All
According to customer review stats, a massive 19 percent of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
A Lot Of Best Selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower rating actually helps your overall rating.
According to customer rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect
Stats reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat customers fairly normally succeed, review websites help make certain of that.
Source: Statuslabs
Clients Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, buying decisions are made quickly.
Online reviews are undoubtedly convincing, yet marketers haven't always come to value the power of them.
Source: Martech Zone
86% Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they spend at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase probability for a product with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
83% Of All Young People Were Invited To Leave A Review Recently
Of those invited, 80% of clients did submit a review. Overall, companies have asked 66% of all customers to post a review on their business.
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
When customers have to pick a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport