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Google Represents 57.5 Percent Of All Reviews Across The World
Google remains in the lead here, followed by Facebook as a remote second.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
91% Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review statistics position consumers' reviews as the most reliable source of suggestions. Online reviews generally bring the same weight as suggestions from family and friends.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Typically two thirds of businesses have great and exceptional rankings. Just 5% of companies have a ranking below three stars.
Source: Brightlocal
53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of client reviews stay without a reply. That's too bad, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
60% Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With males being two times as likely to be affected than women.
Reviews and score stats show people value the opinion of peers more than any other material.
Source: Collective Bias
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize A Business
This stat is one of numerous that illustrate the importance of online rankings. Now that news of customer satisfaction travels this quick, keeping your customers happy is more important than ever.
57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked only for organizations with an ideal five star ranking.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
United States Shoppers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews
When people read reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American consumers.
Source: Statista
70% Of Consumers Choose To Find Out About A Business Via Reviews And Articles, Instead Of Advertisements
Ads are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the very best method to find the truth about a product or service.
Source: Statuslabs
30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews
Corresponding with your clients develops trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you may expect, clients who feel this way are happy to spend more cash with a company.
Source: Statuslabs
72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how attractive your marketing is, you still require client reviews. There's no way around it. Customers are still going to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Customers anticipate to see some negative reviews.
Source: Capterra
90% Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about first impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone