86% Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they invest at your business. They will be willing to share it if you offer them an excellent experience.

Source: Brightlocal

The Typical Review Word Count Has Actually Become 65% Shorter Since 2010

Currently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

91 Percent Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review statistics position consumers' reviews as the most reliable source of suggestions. Online reviews normally carry the exact same weight as advice from loved ones.

Source: Brightlocal

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact use them.

Although we now understand why customer reviews are so powerful, many businesses apparently don't.

Source: LsaInsider

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who take note of the variety of reviews is currently at 46%.

Source: Brightlocal

89% Of Clients Read A Companies Feedback To Reviews

Not only do most individuals check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

77% Of Clients Don't Trust Reviews That Are Older Than Three Months

Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

72% Of Customers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still require customer reviews. There is no way around it. Clients are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews go on without a response. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

A Lot Of Popular Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating stats, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

If A Company Takes Care Of Problems Rapidly And Effectively, 95% Of Disappointed Consumers Will Return To A Business

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, agree that it increases their buying confidence.

Companies utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people check out a lot more reviews to get a better idea of how the business is really doing. Don't depend on that fact alone.

Source: Brightlocal

Online Product Reviews About A Product Can Amplify Its Conversion Rate By A Staggering 270%

User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

77% Of Clients Would Definitely Leave A Review If They Were Asked

More than a 35% would post a review to advise others about their customer encounter and 24% would definitely direct their review to the company itself.

Over a 26% would want to give a review to assist other individuals with their choice making process.

Source: Podium

82% Of Consumers Check Out Review Sites Because They Wish To Purchase A Service Or A Product And Want To Get The Truth About Business Product Or Services.

Users come because they have actually already formed a purchase decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Reviews Posted On Twitter Can Help Increase Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo