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70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out many more reviews to get a better idea of how the business is in fact doing. Do not depend upon that figure alone.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those very same consumers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics prove that 63% of consumer reviews stay without a reply. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
15% Of Customers Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of prospective customers will not even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
Reviews Shared On Twitter Can Help Grow Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management stats suggest a business's reputation doesn't affect simply the consumers. Prospective team members likewise take a look at scores and take a look at reviews.
Source: Deloitte
91% Of Millennials Trust Online Reviews As Much As Loved Ones
Online review statistics place clients' reviews as the most reliable source of recommendations. Online reviews generally bring the very same weight as recommendations from loved ones.
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to buy a new vehicle and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read online reviews.
With the help of other people, you manage to decide on one that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
89% Of Individuals Want To Read Reviews Using Their Smartphones
Be it through an app or a mobile web browser, people today choose to read reviews on their smart phones.
Source: Statista
53 Percent Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Software Application Reviews Influence Over 98 Percent Of All Buyers
18 percent of software buyers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra