A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat consumers honorably typically prosper, review sites help make certain of that.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.

Today's buyers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Consumers Might Invest 31% More With A Business That Has Great Reviews

Pay attention to this fact. The more detailed other users explain your services or product, the more money you can charge and consumer review statistics reveal to us exactly just how much more.

Source: Martech Zone

15 Percent Of Customers Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15% of potential clients won't even consider doing business with a company they can't find viewpoints about.

Source: Statuslabs

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

89% Of Consumers Like To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile browser, people prefer to read reviews on their mobile phones.

Source: Statista

Reviews Shared On Twitter Can Help Boost Online Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

86% Of Customers Would Think About Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

73 Percent Of Consumers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear people aren't pleased with ratings alone.

Customer reviews make the stats appear more authentic which is what the potential customers are searching for. Nearly a 3rd of consumers state written reviews are the only feature that makes them think the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel

More Than Half Of Consumers Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our purchasing decisions.

According to social reviews statistics, Facebook affects over half of users' purchase choices.

Facebook reviews statistics reveal that 4 out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

If A Business Handles Problems Quickly And Efficiently, 95% Of Unhappy Clients Will Go Back To A Company

Customers don't anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there's nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

United States Buyers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

83 Percent Of Consumers Don't Trust Advertising

The standard channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust advertisements choose to take notice of customers' suggestions online.

Source: Statuslabs

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact utilize them.

Although we now understand why client reviews are so powerful, many businesses obviously do not.

Source: LsaInsider