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US Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American customers.
Source: Statista
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management statistics suggest a company's reputation doesn't impact simply the consumers. Potential team members likewise take a look at scores and take a look at reviews.
Source: Deloitte
Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact use them.
Although we now know why client reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
89% Of Clients Prefer To Read Reviews On Their Smart Devices
Be it by means of an app or a mobile web browser, folks choose to read reviews on their cell phones.
Source: Statista
53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews remain without a response. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally 2 out of 3 businesses have excellent and good ratings. Only 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have an enormous effect on their decision when customers have to select a solution provider.
Source: DemandGenReport
70% Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read much more reviews to get a better idea of how business is actually doing. Don't depend upon that figure alone.
Source: Brightlocal
77% Of Users Don't Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs
Most Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
49% Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of customers, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
70 Percent Of Consumers Choose To Learn About A Business Via Articles And Reviews, Instead Of Advertisements
Ads are all well and good, but it deserves trying a different approach too. Reviews are by far the very best way to find the truth about a product or service.
Source: Statuslabs
83% Of All Younger Customers Were Invited To Leave A Review Recently
Of those asked, 80% of clients did leave a review. In general, companies have asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
Clients Might Spend 31% More With A Business That Has Terrific Reviews
Take note of this statistic. The better other users describe your product or service, the more cash you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.
Source: Statista